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Practical Considerations: Contacting Your Insurance Company After Fire Damage

Understanding Your Policy

* Review your insurance policy to determine the coverage limits, deductibles, and exclusions that apply to fire damage.
* Gather any documentation related to your policy, such as your policy number and recent statements.

Notifications

* **Report the fire to your insurance company promptly.**
* Provide the following information:
* Time and date of the fire
* Location of the property
* Extent of the damage
* Request an adjuster to inspect the property and assess the damages.

Documentation

* **Take photographs and videos of the damage.**
* **Create an inventory of damaged or destroyed items.**
* **Keep receipts for any expenses incurred as a result of the fire.**

Cooperation with Adjusters

* **Cooperate fully with the insurance adjuster.**
* **Provide them with requested documentation and access to the property.**
* **Answer their questions honestly and provide as much detail as possible.**

Communication

* **Maintain open communication with your insurance company.**
* **Check in regularly for updates on the claim.**
* **Follow up on any outstanding issues or questions.**

Avoid Common Mistakes

* **Don’t sign any documents without carefully reviewing them.**
* **Don’t make any repairs before the insurance adjuster has inspected the property.**
* **Don’t throw away damaged items until the insurance company has authorized their disposal.**